Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
In these terms and conditions:-
“Acknowledgement” means our email acknowledgement of receipt of your Sales Order.
“Agreement” means these terms and conditions together with your Sales Order and the Sales Confirmation;
“Goods” means any product listed on the Goldiluck Online Store and for the purposes of these terms and conditions includes services;
“Invoice/Receipt” means the invoice/Receipt issued by us to you showing the price of your Goods and which is your proof of purchase;
“Price” means the price ascribed to any Goods as set out in the Goldiluck Online Store or as intended by Goldiluck to be set out in the Goldiluck Online Store, as appropriate
“Sales Order” means the electronic purchase you made on www.goldiluck.com
“Sales Transaction Number” means your Goods confirmation number issued by us to you upon our acceptance of your Sales Order.
Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on the Goldiluck Online Store.
1.1 Sales Order
All Sales Orders submitted to Goldiluck through the Goldiluck Online Store are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and Goldiluck will take place on the dispatch to you of the purchased Goods, and until that time we reserve the right to reject your Sales Order. Goldiluck shall be entitled to cancel or terminate the obligations to fulfil any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund to the customer the price of the Goods purchased.
1.2 Payment Processing
Unless otherwise stated, all Prices quoted are inclusive of goods and services tax.
Payment via Paypal are accepted at Goldiluck Online Store
Goldiluck Online Store endeavours to offer you competitive prices on all current products. Goldiluck reserves the right to change prices for the products displayed at the Goldiluck Online Store at any time.
2 Errors on Website
Prices and availability of Goods are subject to change without notice. Errors will be corrected when discovered, and Goldiluck reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, Goldiluck will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in “Cancellations, Exchanges and Returns” below.
3 Cancellations, Exchanges & Returns
3.1 Sales Cancellation
Goldiluck reserves the right to refund you the Price of any Goods which has been paid and received by Goldiluck, even after the relevant Sales Order is confirmed and payment has been received by us, in lieu of delivery or supply of such Goods.
3.2 Exchange / Return Policy
In accordance with the Consumer Protection (Fair Trading) Act, Goldiluck reserves the right to prove that the product was of satisfactory quality and otherwise complied with the terms of purchase at the time of delivery.
Bring the product back, with the guarantee card and/or your valid purchase receipt from Goldiluck.
On returning the Goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
If the repair or replacement is not reasonably possible or cannot be done within a reasonable period of time and without significant inconvenience to you, you may return the defective Good for a full refund.
For Headsets and Earphones, you will need to send the products back to the manufacturer’s authorized office.
If delivery has taken place, then the refund will exclude delivery charges paid. In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded using the mode of payment with which the purchase was made. Please note the normal processing time for refund requests is 2 – 4 weeks from date of request.
4 Title; Risk of Loss
Title to, and risk of loss of or damage to, Goods purchased shall pass to you upon delivery of the purchased Goods to you.
5 Product Warranty
With respect to Goldiluck branded Goods, we make no warranties except those stated in the Goldiluck warranty card supplied with your Goods, or in the case of any extended warranty issued by us, such extended warranty documentation, for which provisions, terms and conditions are incorporated herein by reference. Such warranty does not cover software purchased hereunder. You hereby agree to refer to the relevant software license for the warranties which apply to your software.
6 Limitation of Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Goods and performance of any services in relation thereto and there are no other warranties, conditions or terms that are binding on us except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions (including any condition, warranty, right or liability imposed by the Unfair Contracts Terms Act (Cap. 396)) where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.
Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.
By using the Goldiluck Online Store, you expressly agree that use of the Goldiluck Online Store is at your sole risk. The Goldiluck Online Store is provided on an “AS IS” and “as available” basis. Neither Goldiluck nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Goldiluck Online Store will be uninterrupted or error-free. Neither Goldiluck Online Store nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Goldiluck Online Store or the products or services offered for sale on the Goldiluck Online Store. Further, Goldiluck Online Store makes no representation that content provided on the Goldiluck Online Store is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. Goldiluck Online Store and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Goldiluck Online Store or its Associates shall create a warranty.
Under no circumstances shall Goldiluck or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Goldiluck Online Store, including but not limited to reliance by you on any information obtained from the Goldiluck Online Store that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Goldiluck has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Goldiluck Online Store.
9 Entire Agreements
These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.
10 Termination of Use
Goldiluck may, in its sole discretion, terminate your account or your use of the Goldiluck Online Store at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Goldiluck reserve the right to change, suspend or discontinue all or any aspects of the Goldiluck Online Store at any time without prior notice.
11 Contracts (Rights of Third Parties) Act (Cap. 53B)
A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of these terms and conditions.
12 Governing Law
These terms and conditions shall be governed by the law of Singapore. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.